Frequently Asked Questions

All images are offered as shared limited editions across all sizes. A fixed number of prints are available per image, but collectors choose their preferred size within that edition. Once the edition sells out, no more prints of that image are created — ever. This maintains genuine scarcity and protects the value of every piece.

Work is offered across six size tiers — Small, Medium, Large, Giant, Collector, and Exhibition — in three aspect ratios (2:3, 3:2, and 16:9 panoramic). Sizes range from intimate pieces suited for a home office to large-scale exhibition prints that command a room.

All prints are produced by professional fine art labs using museum-quality archival papers and pigment-based inks rated to last over 100 years.

Each piece can be ordered in three presentation styles: Full Bleed (framed, no mat), Mat Border (framed with a white mat), or Unframed (print only). Frame colors include Black, White, and Natural wood. The interactive configurator on each product page lets you preview exactly how your selection will look.

Framing is offered as a premium convenience. Our frames are custom-built to match each print size perfectly, using archival materials throughout. If you prefer to work with a local framer or have specific framing needs, the unframed option gives you a museum-quality print ready for custom framing.

All artwork is made to order and typically requires 2–3 weeks for production and delivery. This ensures every piece is freshly printed to the highest standards. You'll receive tracking information once your order ships.

We currently ship throughout the United States. International shipping is available for select destinations — please contact us for details and a shipping quote.

Every piece is professionally packaged to ensure safe delivery. Framed works are shipped in custom protective packaging with corner protection and fragile handling labels. Unframed prints are shipped flat in rigid mailers to prevent bending or damage.

Because all artwork is made to order, we are unable to accept returns for change of mind. However, if your artwork arrives damaged or defective, we will replace it at no cost. Please contact us within 7 days of delivery with photos of any damage.

Contact us immediately with photos of the damage. We take full responsibility for ensuring your artwork arrives in perfect condition and will arrange a replacement at no additional cost to you.

Yes. Every limited edition print ships with a signed, numbered Certificate of Authenticity that includes detailed information about the work, edition size, and print number. The certificate should be stored separately from the artwork for safekeeping.

No. Every image in the Maison Parrett collection is created by a human artist standing in a real place, experiencing a real moment, and making real creative decisions. No element of the artwork is generated, assisted, or composited by artificial intelligence. This is our permanent commitment to human-made art.

Yes. We welcome conversations about commissioned work for collectors seeking something unique. Commissions can range from custom sizing of existing images to entirely new projects. Please reach out through our contact page to discuss your vision.

Custom sizes may be available for select images. Contact us with the image you're interested in and your desired dimensions, and we'll let you know what's possible.